NDIS planning has been made easier.
The NDIA has released new operational guidelines to give NDIS participants clearer information about creating and using NDIS plans.
NDIA CEO, Martin Hoffman said in a statement, the guidelines will ensure NDIS participants can make the best use of their funding.
“We’ve heard from participants that the NDIS can be complex and unclear so we are committed to making the Scheme simpler and easier to use, ensuring that people can more easily access the supports they need.”
The three new operational guidelines, as well as the principles the NDIA follow to create NDIS plans and how they make decisions about which supports we can fund, were released on 20 April, 2021.
“This is supported by an information catalogue ‘Would we fund it?’, outlining when the NDIA might fund or not fund a particular support, with clear examples and case studies, to help people use their plans more effectively,” Mr Hoffman said.
The operational guidelines released include:
Creating your Plan – an explanation of what participants can expect from the NDIA when their plan is created, what happens during their planning conversation and how they can prepare.
Reasonable and Necessary – details about how the NDIA makes decisions about funding for reasonable and necessary supports.
Your Plan – outlining what happens when a participant’s plan is approved and how participants can start using their plan.
The operational guidelines and statements of the underlying principles used to develop participant plans are all part of a number of significant improvements being made to the NDIS.
Mr Hoffman said more than 50 individual improvements are being made to the NDIS through the Service Improvement Plan, released in August last year.
“Through the improvement plan, we have committed to using consistent terms and definitions with less jargon and being clearer on what reasonable and necessary supports means, with
case studies and examples.
“The new format guidelines do not make any changes to the planning process. Instead, they explain our existing processes in more detail,” Mr Hoffman said.
While the NDIA has not changed what it considers to be reasonable and necessary supports, the new guideline and published principles help make it clearer on how the NDIA makes decisions on funding.
“Transparency is important to us. It is one of the key principles in our Service Charter. That’s why we have made these new resources available – so participants can see the guidance our planners use when they make decisions that impact them,” Mr Hoffman said.